What We Collect and Why We Hold It
When you open a 69999 account, we collect the information you provide — your name, email address, phone number and the payment method you link, whether that is bKash, Nagad or Rocket. We also log your session activity: the device type, browser, IP address and the
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pages you visit inside the lobby. This data serves three purposes: processing your transactions, keeping your account secure, and meeting the compliance obligations that apply to the regions where our service is available. We do not sell your personal data to third parties. Payment details tied
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to bKash, Nagad or Rocket are used only to verify deposits and process withdrawals to the same wallet — they are never stored in plain text. We hold your account data for as long as your account remains active, or as long as required under applicable
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law. If you close your account, we will retain only the minimum records required by law and delete the rest. You can ask us to confirm what data we hold about you at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.